Fifteen years ago, I opened a small shop in Toronto with my closest friend Jill. We didn’t have a big plan, just a belief that women deserve clothing that feels good, looks elegant, and can truly be trusted to last.
What means the most to me is seeing how many of you value comfort without giving up style. Over the years, you’ve shared your stories and the pieces that became part of your everyday life, and your trust is what shaped Julie & Jill.
And now, as we celebrate fifteen wonderful years, we want to give something back.
Our Anniversary Sale is created with gratitude. A way to thank you for choosing us, trusting us, and growing with us.
With love,
Julie & Jill
How long does shipping take?
Orders are delivered within 7–15 business days, depending on your location.
Where do you ship from?
We ship from our international warehouses to ensure the best price and availability.
Do you ship to Canada?
Yes, we ship throughout Canada.
Will I have to pay customs or duties?
No, there are no additional customs or import fees for Canadian customers.
What is your return policy?
If you are not satisfied with your purchase, please contact us and we will work with you to find a suitable solution.
Do I need to return the item to get a refund?
In some cases, returns are not required. This will be determined by our customer support team.
How long does it take to receive a refund?
Refunds are processed within 5–7 business days after approval.
What payment methods do you accept?
We accept major credit cards and other secure payment options available at checkout.
Is my payment information secure?
Yes. All payments are processed through encrypted and secure payment systems.
Can I change or cancel my order?
If your order has not yet been processed, please contact us as soon as possible.
How can I contact customer support?
You can contact us by email. We respond within 24–48 business hours.
Is this a legitimate business?
Yes, we are a registered business and value transparency and customer satisfaction.
What if my order arrives damaged or incorrect?
Please contact us with photos and we will resolve the issue promptly.
★★★★Beautiful items, they fit perfectly and feel luxurious. The tag was attached a bit tightly, but everything else was absolutely great.
Emma J.
★★★★★Super fast delivery and exactly like in the photos. Finally a webshop that delivers on what they promise — truly great!
Sarah M.
★★★★Very happy with my order! The fabric is soft and drapes beautifully. The packaging had a small crease, but it didn’t matter at all.
Claire W.
★★★★★“Everything is perfect here. Great fit, beautiful materials, and a professional look. I’ll definitely be coming back!”
Olivia R.
